Leave It To Us
We build an asset database holding all the details of your hardware, software and third-party services, including warranty entitlements, serial numbers, specifications, licensing and maintenance agreements.
You only need one point of contact; if the fault is complex, maybe requiring two or more companies to be involved, we coordinate and supervise the repair activity on site.
You can relax, secure in the knowledge that we will manage the whole resolution process, chasing third parties where necessary. Your problem is our problem and we won't rest until it has been resolved.
We can manage all of your Warranty Entitlements , Software Licensing and Maintenance Contracts from the help desk, advising you when they expire and we can arrange for them to be extended, so you'll always be covered. When they are due for renewal, we compare proposed costs with market trends and performance history to enable us to Negotiate the best terms on your behalf.
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