Support In An Emergency
When you have a problem with your systems, you need to know that you can access help immediately. At MMR, we understand that every second counts, that's why we take pride in our rapid-response policy.
Our Help Desk staff are trained to deal with all emergency problems. They will priority-log your call and take as much information as possible, and if they can't solve the problem with you immediately, one of your specialist consultants will call you straight back.
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We can have a consultant at your site within 60 minutes or less to resolve your problem.
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You can relax and leave us to manage the problem, as we monitor its progress through the help desk, chasing third-party suppliers and whatever else is required, until it's resolved.
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